Privacy Policy

Effective Date: May 14th, 2025

Pool Leak Heroes (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.poolleakheroes.com, contact us, or use our services.

1. Information We Collect

    •    Personal Info: Name, email, phone number, address, payment details.

    •    Automated Info: IP address, browser type, pages visited (via Google Analytics).

    •    Communication Info: Information submitted via forms or text/SMS.

2. How We Use Your Information

    •    Respond to inquiries and service requests.

    •    Process payments through Stripe.

    •    Schedule appointments and send confirmations.

    •    Send service updates or promotional offers (via SMS or email).

    •    Analyze site usage to improve services.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

    •    Stripe for secure payment processing.

    •    Google Analytics for performance tracking.

    •    Legal authorities, if required by law.

4. SMS Communication

By submitting your phone number, you consent to receive service-related and promotional text messages from Pool Leak Heroes. You can opt out anytime by replying STOP to any text message.

5. Data Security

We take reasonable steps to protect your data. However, no method is completely secure.

6. Your Rights

You may:

    •    Request to view or delete your information.

    •    Opt out of marketing texts/emails.

7. Children’s Privacy

We do not knowingly collect information from individuals under 13.

8. Changes to This Policy

We may update this policy from time to time. The updated version will be posted here.

9. Contact Us

Pool Leak Heroes

Email: Matthew@poolleakheroes.com

Phone: 850-676-0110

Website: www.poolleakheroes.com